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The Gunwharf Quays commitment to our customers:

The Gunwharf Quays team takes pride in what it does. We aim to put customers first in all that we do, providing outstanding customer service, value for money and good quality retail, leisure and entertainment to enhance your visit to Gunwharf Quays and to ensure that you have a good experience every time you visit.

As part of the commitment to excellent customer service we provide the following facilities:

• Dedicated Customer Services Desk team to assist in your orientation at Gunwharf Quays and to provide information on our range of services. Be sure to check out the new customer service centre coming soon!
• Wheelchair mobility - a free service providing both motorised and assisted wheelchairs

Use the following links to help plan your visit, or understand more about the centre.

Search for stores

Search for jobs

Find out what’s on at the cinema

Find out about events taking place

Frequently Asked Questions

Contact us