Duties (include but not limited to):

• Deliver an extraordinary and very enjoyable customer experience at all times.
• Have a happy and positive demeanour, with excellent Communication skills - verbal and written.
• Give focused customer service to build customer retention.
• Host all of our events, including walk-ins, bookings from 1-8 people for open practice or up to 24 people in a group event, alongside other senior team members.
• Setting up different events using VMS (venue management system) and RFactor2.
• Being able to prioritise, time manage, and work independently, as well as within a team environment are essential and of key importance.
• Take online and in person bookings.
• Respond to telephone calls, customer emails and gift card requests.
• Ensure each event is paid for in full before the customer’s event has finished.
• Provide driving tips and insights to help our customers improve driver success.
• Customers come to you to educate them on service details and you are excited to make suggestions to fit their needs.
• Sorting Technical issues on the PC’s and Simulators.

How to apply

Please send a CV and cover letter to Felix@fullsendmotorsport.co.uk.